No animal is considered sold until payment arrives, we do not hold animals without a deposit and we do not pre-sell animals that have yet to hatch.
Live arrival is guaranteed as long as the package is signed for on the first delivery attempt, and the temperatures at any stops enroute to the destination are above 40 degrees or below 90 degrees. We are not responsible for carrier delays or damage. We may require photographic proof or return of any DOA's before a refund / replacement will be granted. Any return shipping is at the expense of the buyer.
Payment is required in advance by check, money order, or PayPal. If payment is made by personal check, the reptile(s) will not be shipped until the check clears.